“I started an office / mail services / mailboxes business about 10 years ago. Two years ago, I realized I was working harder and harder, but I wasn’t even breaking even. After reading one of Joan’s business articles, I said to myself, ‘this is the woman who is going to help me get a grip.’
“Joan went right to work on costs; money was leaking out of Your Neighborhood Office at a frightening rate. She looked at all my products and services and figured out which ones were making me money and which were losers.
“She helped me get my head wrapped around pricing, as well as charging for services upon delivery.
“Thanks to working with Pierian, 2005 was a good year. Your Neighborhood Office has turned around. I lowered my costs, paid down some debt and booked a profit. 2006 is already looking better than 2005.
“If you want to start making money again, call Pierian.”
Helen Ann Lally, Owner
Your Neighborhood Office
“Every month at BIB we scrambled to meet our monthly production requirement for a textile product for the army. We racked up big overtime hours, often worked weekends, and were pleased when we made 250 jackets a day.
“Joan came in, analyzed our processes, and told us with Lean we could make 350+ jackets a day, without OT. Twenty working days later, we were making over 350 jackets a day and we were able to take on a larger order from our customer! We have continued to increase output and are currently (3 months later) producing 450 a day.
“There were knowledgeable people in our industry who said ‘lean wouldn’t work in a sewing environment,’ but I can tell you Joan’s approach to lean worked. We are Lean, we are profitable, and we are happy. Thanks, Joan.”
Chuck Kingsland
Bestwork Industries for the Blind,
Inc.
“At American Industrial Supply, we are all about service; we give the customer everything they need and more.
“Working with Pierian, we streamlined our fleet and improved our PVF inventory management enabling us to offer better service at lower cost.
“Talk about enhancing our competitive position.”
Sean Higgins, COO
American Industrial Supply